(In accordance with article 29 of law n°31-08 2016)
Identification
– Supplier’s full name: DAR KAFTAN MARRAKECH
– Telephone number: +212 524 441 051
– E-mail address: contact@maisonducaftanmarrakech.com
– Head office: 65 RUE SID EL YAMANI MOUASSIN, MARRAKECH
– Registration number: 45706595
– Tax identification number: 69101094
You have just connected to the DAR KAFTAN MARRAKECH website https://maisonducaftanmarrakech.com/.
You must read the following provisions carefully as they constitute a contact establishing the general conditions of the products and services of the electronic catalog (or store) of the Company DAR KAFTAN MARRAKECH.
The “click” you make after completing your order form constitutes validation of your order and irrevocable acceptance of these terms and conditions.
Consequently, you can only order products or services if you accept the conditions set out below.
Preamble
Lhe following general conditions of sale govern all transactions established on the DAR KAFTAN MARRAKECH web catalog. Any order placed on this site implies the customer’s unconditional and irrevocable acceptance of these conditions.
Subject
The present contract is a distance contract whose purpose is to define the rights and obligations of the parties in the context of the sale of DAR KAFTAN MARRAKECH products on the Internet, via the secure online payment platform of the Centre Monétique Interbancaire.
https://maisonducaftanmarrakech.com/ est un service et une marque déposés par DAR KAFTAN MARRAKECH.
Definitions
In the remainder of the contract, each of the above-mentioned expressions shall have the meaning of its definition, namely:“Distance contract”: any contract for goods or services between the Company DAR KAFTAN MARRAKECH and a Consumer within the framework of a distance sales or services system organized by the Company DAR KAFTAN MARRAKECH which, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
“Consumer”: any natural person who, in the present contract, is acting for purposes that are not part of his or her professional activity.
“Order Form”: a document indicating the characteristics of the Products ordered by the Consumer, which must be signed by the Consumer by “double-clicking” in order to bind the Consumer.
“Order”: act by which the Consumer undertakes to purchase Products and DAR KAFTAN MARRAKECH to deliver them.
Product
All products in the catalog are sold while stocks last.
DAR KAFTAN MARRAKECH reserves the right to withdraw any item from the catalog without prior notice. The company cannot be held liable for compensation or cancellation of an order following the impossibility of using the product purchased due to incompatibility with equipment already owned by the buyer.
Placing an order
Once you’ve found the product(s) you’re interested in, click on the “order” button, and the product will be added to your order form.
You can modify your purchase order at any time, and return to the catalog by clicking on continue shopping.
When you have finished shopping, validate your order by clicking on the “Pay” button.
In the event of an error on your part, we advise you to send us a cancellation request by e-mail within 24 hours. After cancellation of the order by DAR KAFTAN MARRAKECH, you can order again.
Price
The prices mentioned in the catalog are indicated in Moroccan dirham excluding tax, are valid at the time of consultation by the customer and are those in force at the time of the order.
VAT is calculated on the order form according to the rate applicable on the day of the order. Order forms and transactions are in Moroccan dirham.
Any change in the rate will be automatically reflected in the price of the products.
Order execution
The order will be executed at the latest within 7 days from the day following the day on which the Consumer placed the order.
In the event of unavailability of the Product ordered, the Consumer will be informed as soon as possible and will have the option of cancelling the order.
The Customer will then have the choice of requesting either a refund of the sums paid within thirty days of their payment, or an exchange of the Product.
Delivery
Delivery is not guaranteed by DAR KAFTAN MARRAKECH. The customer will collect his goods from the delivery address indicated on his Order Form.
Products are delivered to the address indicated by the Consumer on the Order Form. The Consumer must check the goods on delivery and report any damage to the carrier on the delivery slip and to DAR KAFTAN MARRAKECH within one day.
At the Consumer’s request, an invoice can be sent to the delivery address by validating the option provided for this purpose on the Order Form.
How much does delivery cost?
Shipping costs are at the buyer’s expense,
– In Morocco and abroad, they are based on [NOM DE LA SOCIÉTÉ DE LOGISTIQUE] registered mail rates.
– Our prices include VAT and are calculated on the basis of product weight.
– The cost of transporting your delivery is indicated on your invoice.
– It decreases with the quantity ordered. It’s best to group your orders.
What are the delivery times?
Once your payment has been received, your order will be dispatched within 48 hours, subject to stock availability.
In Morocco and abroad, items will be sent to you by registered mail.
Delays do not give rise to claims for damages, cancellation of orders or refusal to accept delivery.
Method of payment
To pay for your order, you choose the means of payment among those proposed by DAR KAFTAN MARRAKECH on the payment page.
In this case, the transaction will be debited from your account on the day following the date of delivery confirmation.
Your online payments are secured by the Centre Monétique Interbancaire (CMI), which offers a fully secure payment service.
The Consumer guarantees DAR KAFTAN MARRAKECH that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the Order Form.
In the case of payment by bank card, the provisions relating to fraudulent use of the means of payment set out in the agreements concluded between the Consumer and the card issuer and between DAR KAFTAN MARRAKECH and its banking institution apply.
Data confidentiality The information you are asked to provide is required to process your order.
and will be treated as confidential.
You have the right to rectify your personal data.
Right of withdrawal
From the date of delivery of your order, you have 7 days to exercise your right of withdrawal and receive a full refund. You are responsible for the cost of returning the goods. However, only goods returned in perfect condition for resale, complete and in their original packaging (unopened) can be refunded.
Warranty
All products sold in the catalog are guaranteed against manufacturing and material defects. The warranty period is at least one year (from date of invoice). In the event of the return of non-defective material, the customer may be billed for shipping and handling costs. This warranty does not cover damage resulting from accidents, misuse or neglect.
Proof of credit card transactions
The data recorded by the CMI on the online payment platform on behalf of DAR KAFTAN MARRAKECH constitutes proof of the commercial transactions between you and DAR KAFTAN MARRAKECH.
Force majure
DAR KAFTAN MARRAKECH is only responsible for the performance of its obligations insofar as no event of force majeure occurs.