Terms Of Use

Maison du Caftan provides an online platform to discover and purchase handcrafted Moroccan caftans and related fashion items. By using this website,you Confirm that:

• You are at least 18 years old, or using the website under supervision of a parent or guardian.

• You will not use the website for any unlawful or unauthorized purpose.

• All information you provide is accurate, current, and complete.

• All products are handmade in Morocco.

• Product images and descriptions are for informational purposes; minor variations may occur.

• We reserve the right to limit the quantity of any products or services we offer.

• All orders are subject to availability and confirmation.

• Prices are listed in [your currency] and include applicable taxes (unless stated otherwise).

• We accept secure payments via [List accepted methods – e.g., credit card, PayPal, etc.].

• Shipping costs will be calculated and displayed at checkout.

• We ship worldwide from Morocco.

• Delivery times may vary by destination and shipping method.

• Maison du Caftan is not responsible for delays due to customs or international shipping issues.

We accept returns under the following conditions:

• You must contact us within 10 days of receiving the item.

• The item must be unused, unworn, and returned in its original packaging.

• Custom-sized or personalized items cannot be returned.

• Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.

All content on this website — including logos, product photos, text, graphics, and designs — is the property of Maison du Caftan and protected by international copyright and trademark laws.

You may not reproduce, distribute, or use any content without our written permission.

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account and password.

• You agree to notify us immediately of any unauthorized use of your account.

We collect and use your personal data in accordance with our Privacy Policy.

What We Collect:

• Name, email, phone number, shipping/billing address

• Payment details (processed securely through third-party providers)

• Usage data (via cookies and analytics tools)

We use your data to:

• Process your orders

• Communicate updates

• Improve website performance

• Run secure and personalized advertising

Your data is stored securely and is never sold or shared with unauthorized third parties.

We may use third-party tools or services for payment, shipping, analytics, or marketing. These services may have their own terms and privacy policies.

Maison du Caftan is not liable for any indirect, incidental, or consequential damages arising from your use of the website or any products purchased through it.

We strive to ensure accurate and reliable service, but we do not guarantee the website will be free from errors, viruses, or interruptions.

Maison du Caftan reserves the right to update or modify these Terms at any time. Changes will take effect upon posting. Continued use of the website constitutes acceptance of those changes.

These Terms are governed by the laws of the Kingdom of Morocco. Any disputes will be handled by the competent courts of Marrakech.

For any questions regarding these Terms, please contact us at:
📧 Contact@MaisonDuCaftanMarrakech.com
📞 +212 6 61 36 60 62